Privacy Policy

What we collect

When you create an account, place an order, or contact us, we collect the information you provide directly: name, company, email, phone number, delivery and billing address, and the contents of any message you send us. When you browse the site, we also collect strictly necessary technical data to operate the cart, checkout, and region selection (see our Terms of Use). We do not use non-essential tracking or advertising cookies at this time; if that changes, this policy and our cookie banner will be updated first.

How we use it

• To process and fulfil your orders, including delivery and payment.
• To respond to enquiries submitted through the contact form.
• To manage your account, if you create one.
• To meet our legal and tax record-keeping obligations.

Who we share it with

We share order data with the service providers needed to fulfil it - payment processing and delivery/courier partners. We do not sell your personal data to third parties.

How long we keep it

We keep order and account records for as long as needed to meet our accounting and tax obligations, and to handle warranty or returns queries. You can ask us to delete account data that we are not legally required to retain.

Your rights

You can ask us what personal data we hold about you, ask us to correct it, or ask us to delete it, subject to our legal record-keeping obligations. Contact us using the details on our Contact page to make a request.

Contact

Questions about this policy or your data can be sent through our Contact page.